Meet the Team

Kim Kennedy

Community Sales Director

Kim has been with Springwell since 2012 and is responsible for sales and marketing. Prior to joining our team, her mother-in-law was a resident, providing her with a unique perspective when talking to families and potential residents. Along with her sales partner Nina, Kim provides information about the housing and services available at Springwell, discusses community life, and reviews financial options. When necessary, she can also provide information on other community resources. Kim feels strongly that it is crucial to find a community that is a fit in terms of care, lifestyle and finances, and values her strong relationships within the industry.

Nina Heckman

Community Sales Director

Nina joined the Springwell team nine years ago, opting to become a senior living professional after a successful career in advertising. As Community Sales Director, Nina, along with her sales partner Kim, educates potential residents and their families about the many living options available to them, keeps them up to date about changes within the industry and helps them make the best-informed decision about finding the right home for themselves or their loved ones.

Heather Entwistle

Activities Director

Heather joined the Springwell team in 2014 as an assistant and seamlessly transitioned into the position of Director just a year later. A longtime residential real estate professional, she devoted her spare time for many years to serving veterans at the VA Rehabilitation Center in Baltimore and volunteering at the Bykota Senior Center in Towson. She has a profound respect for this generation. Heather has assembled a fantastic team who bring energy, creativity and fresh ideas to the Activities program daily. Her genuine affection for our residents encourages a community culture of love and support.

Moses Tesfayohannes

Director of Nursing

A nurse since 2005, Moses has spent his career in senior care. He has been with Springwell since 2012, first overseeing the memory care unit and then serving as a nighttime nurse supervisor. Moses is committed and diligent in his care of Springwell’s residents, and considers it a privilege to care for the elderly. It’s also a way for him to honor his grandparents who raised him.

Susan Denning, RN

Director of Nursing / Assisted Living Manager

Susan, a Registered Nurse (RN) since 2004, has more than 20 years of nursing and social work experience in both retirement communities and medical centers. Before becoming Springwell’s Delegating RN, Susan was the Director of Nursing at Springwell, the Director of Nursing at Edenwald Retirement Community and an RN at St. Joseph Medical Center and Oak Crest Village Retirement Community. Susan also served as a school nurse for the Baltimore County Public Schools.

Christy Miller

LPN, Memory Care Manager

Christy Miller, LPN, has more than 20 years of experience in senior care – initially as a Recreational Therapist, followed by a decade in nursing as a Charge Nurse, Unit Manager and Physician Liaison. Her experience in both Nursing and Activities is an outstanding combination for our Memory Care program. Christy & the team of Nursing Assistants, Medication Technicians, Activities Assistants, Housekeepers and Dining Assistants ensure that the Memory Care program’s daily rhythms are always engaging, and our residents’ needs are met physically and emotionally. In addition to being a License Practical Nurse, Christy holds a BS in Recreation & Leisure Administration with Emphasis in Therapeutic Recreation.

Tavon Rosber

Campus Dining Services Director

With more than 20 years of culinary experience, Tavon joined Springwell as the Co-Director of Dining Services in 2022. Tavon oversees all aspects of dining services, including healthy dining, employee motivation, standards compliance, inventory control and customer service. A Baltimore International College, School of Culinary Arts graduate and guest instructor, Tavon is known for creating innovative dining experiences as well as mentoring high performance culinary teams in senior living settings. He is a proponent of using local seasonal ingredients and is excited to be working with area farms and vendors to provide the freshest ingredients for the residents of Springwell.

Gerard Campbell

Chef Manager/ The Homestead

Gerard was named Chef Manager of The Homestead in 2018. A former executive chef at Miss Shirley’s on Pratt Street and in Roland Park, Gerard is in charge of the upscale dining program for residents. Before joining The Homestead, he also served as sous chef at the Tremont Hotel and Hyatt Baltimore. He graduated with an Associate of Arts Degree from Baltimore International Culinary College. Gerard loves being a part of the Springwell community and having the opportunity to be creative in the kitchen. Residents rave about his innovative and delicious freshly prepared meals.

Toleether Williams

Chef Manager, Main Building

Toleether, aka “Chef T,” landed at Springwell in 2022 with years of experience cooking in restaurants (including Bistro RX, of Love & Regret and Mahaffey’s) and stadiums (Oriole Park and M&T Bank Stadium), catering to large crowds as well as small groups. Looking to slow down and have more work/life balance, Chef T has found Springwell to be a fresh change of pace. She sees her job as an opportunity to provide excellent, delicious food for residents, as well as elevate tried-and-true culinary favorites.

Inez K. Hayes

Human Resources Director

Inez has more than 12 years of administrative and business management experience. She is responsible for managing all aspects of the Human Resources office, including payroll and other employee services. Inez provides guidance, leadership and training to other employees while planning and administering policies that promote a positive attitude toward company goals, making Springwell a safe, warm and vibrant place for our residents to live.

C. Rubi Miranda

Business Office Director

Rubi Miranda is the Business Office Director and has been with Springwell Senior Living since 2008. Rubi is committed to providing a high quality customer service experience for residents and family members as well as accurate financial information for the organization. She is a team player who coordinates with many departments at Springwell and contributes daily to the goals and mission of the community.

Rick Altland

Physical Plant Director

Rick joined Springwell in its infancy back in 2008 and has helped transform our unique campus in Mt. Washington to what it is today. Having a residential building and management background, he has been instrumental in the remodeling, modernization and beautification of the entire community. Though his main responsibility is overseeing the Maintenance, Housekeeping and Security departments, Rick enjoys engaging with residents on his rounds and sharing a little humor and cheer with them throughout the day.

Kim Albright

Director of Housekeeping

Kim has proudly brought Springwell to extraordinary heights with her stellar work ethic and admirable tenacity that recently earned her a new role as Director of Housekeeping. With over a decade of experience in corrections prior to joining Springwell, Kim knows the importance of discipline - both at home and on the job. As a native Baltimorean, it's no surprise that for Kim nothing comes before church, family or working hard-- none more so than managing a team whose only goal is providing top notch services that maintain Springwell's reputation as a clean and sparkling place to call home. And when Kim is able to grab a moment of free time, you will often find her curled up with a good book. Amazing stuff from an amazing woman. Bravo, Miss Kim!

Danyon Savage

Security Director

Danyon has been providing security for the Springwell community since 2018, and was promoted to Security Director in 2022. His past managerial experience, as well as ten years in the National Guard, position Danyon to effectively lead Springwell’s security team. Danyon takes special pride in ensuring the residents live in a safe environment and enjoy their home here at Springwell.